Q. Do I need previous web design
experience or advanced computer knowledge to pursue this?
A. Not at all. We create and maintain your web site from
start to finish. You simply need a digital camera, an email
account and access to a computer while in China. When you
email us, you may submit your journal entries and pictures
any way that you like. Most of our families simply
type their journals into a Word document and
attach their pictures to the
same email. We do not require you to send the
information in any preset form or template. Nobody wants
your updates to be received and posted in a timely manner
more than us! We will work with you and answer any questions
you may have prior to travel and even while you are in
China. We want your family and friends to share your
beautiful experience from start to finish and will happily
answer any and all questions you may have.
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Q. How do I send emails from
China?
A. The ease to which you will be able to email photos from
China depends on your location. Most hotels in the larger
cities offer
state-of-the-art business centers that make sending emails
fairly easy. Many hotel rooms are also equipped
with high-speed in-room internet access to accommodate those traveling with a
laptop. Even if you are not taking a laptop, others
in your travel group may be willing to share theirs. On our
journey, we used our personal laptop from our room to
communicate with family and friends, but also had the option
of using internet services provided by the business center
in each of our hotels. We happily allowed others in our
group to email photos of their children to family and
friends from our laptop. Most families spend their final
days (sometimes up to a week) at the White Swan Hotel, which
is fully-equipped with easy internet access.
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Q. When is the best time to place
an order?
A. The
"best" time to place an order varies from family to family.
For those wishing to share their new personal website with family and friends within hours
of receiving their referral pictures and information, then
placing an order at least three weeks in advance will allow us
to create the site ahead of time and add pictures and text
on referral day. You may also choose to launch your site months
prior to referral in order to share your journey
preparations with family and friends. No matter when you
wish to begin, even after you receive your referral, we are ready to build your beautiful web
pages quickly and professionally.
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Q. What if I am not able to send
photos from China?
A. No problem. When you return home, simply email us your
photos and personal journals as soon as possible and we will
place them in your web site in the same way as if
you had sent them during your trip.
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Q. How many updates may I send from China?
A.
The website packages include up to 15 in-China updates.
In each update, you may submit any number of words and up to
six photos. You may also purchase additional photos
for your updates.
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Q. Is there a limit as to how
long my journals may be?
A. No.
Feel free to submit as many words as you'd like.
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Q What about picture captions?
A. When
you send us your text and photos, we invite you to also
include captions for the pictures that you submit.
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Q. How soon
will my personal journals and photos be posted to my web site
once I email them?
A. Most updates are posted within a few hours, and always
within 12 hours, including
updates received on the weekend.
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Q. Will banners or any other
advertising for other businesses appear on my site?
A. No. We do not sell advertising space on any of our
clients web sites.
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Q. What methods of payment do you accept?
A. Invoices are sent via PayPal. You can pay using
PayPal, or by personal check.
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Q. Must I have a PayPal account to place an order through
Paypal?
A. No. PayPal makes it easy to checkout without having to
set up a new account or login to an existing account.
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Q. Is payment
made through PayPal secure?
A. Yes. PayPal, the global leader in online payments, uses
powerful encryption methods to keep your transaction safe.
Proprietary technology and 24/7 monitoring make Paypal one
of the most trusted names in online security.
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Q. If I choose
the additional months of hosting, how will I be billed?
A. Each website package includes two We're Home updates.
After that, you may choose for us to continue to host your site.
Additional updates, usually sent monthly or bi-monthly, are $10
apiece.
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Q. Do you share
personal information with other marketers?
A. Absolutely not! None of the personally identifiable
information submitted through Paypal or directly to us will
ever be shared with other marketers.
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